WE OFFER FREE SHIPPING ANYWHERE IN INDIA Please allow 1-3 working days for your order to be dispatched. Normally orders placed before 1pm on a business day, we aim to ship the same day, providing card security checks are complete, payment received and stock availability is confirmed. Orders placed after 1pm will be shipped the next business day. Orders Received on Sunday or during Holidays are dispatched the following Monday or next working day. During busy times, such as holiday periods, there can be processing and shipping delays.Tracking: e-mail containing your package tracking information will be sent after shipment.After placing an order, customer can only cancel the order if the order state is showing as "pending" under Order History. Cancellations have to be made within (maximum) 6 Hours of placing an order. For canceling your order, you will have to get in touch with our Customer Support Team by sending an email giving your Order Number.
Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange or replacement is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy.
Please contact our customer care on 08693034034 to know more.
For Sorgen Brand Products
All the Sorgen brand of products are eligible for return/refund within 3 days of delivery. Post 3 days no return/exchange request will be entertained.
- Refunds are processed within approximately three (3-5) business days of our receipt of your product
- It shall be credited to the same mode from which the initial payment was done
- For COD orders the refund shall be done by mode of Cheque or NEFT